Return, Cancellations / Refund Policy
We will ship our items for contemplation anywhere you can get a package, but we are not responsible for your country’s customs policies or import taxes/VAT etc.
From India we are shipping by DTDC or India Post.
If your item is in stock, we'll ship it out within 3 weeks from ordering. We try not to take too many trips to the post office.
If your order includes a preorder - your items will not ship until we have everything ready. This ensures you aren't paying for shipping twice. If you want to receive your items seperately, please place separate orders.
Your digital items willl get to you sooner than physical items. Everyone placing an order will receive updates by email. We are not responsible for updating you if you unsubscribe but we promise we will never sell your information or bombard you with updates.
Once your order is shipped, the condition of your order is in the hands of the shipping service. We do not accept liability for lost, stolen, or damaged orders. If you have any questions or concerns about your order please contact us here!
Return, Cancellations / Refund Policy
All sales through parvathybaul.com and akhara.parvathybaul.com are final. We do not accept free returns or exchanges on physical items because of the small nature of our offerings.
If your package was lost, stolen, or damaged, please contact USPS / DTDC first or your international post office, and if they are unable to assist you, we can try to figure something out! Upon request you will receive a tracking number to your email address.
If you cancel your order of physical items before it has been shipped, we can issue you a full refund. Please contact programs@parvathybaul.com for this.
We do not issue refunds on digital download material which you have already downloaded post-purchase.
We can give full refund of digital products which are not downloadable (e.g. online courses) if you request the refund within 2 weeks from the date of purchase. Please contact info@sanatansiddhashram.org for this and we will help you.
For in-person retreat and course attendance: the 50% advance payment is non-refundable. However, if for any reason you ned to cancel your attendance, the advance payment can be used towards a payment of a future in-person retreat within the span of one year (subject to new application & acceptance into the future retreat).
Please contact us at info@sanatansiddhashram.org if you have any questions or concerns.
If your package was lost, stolen, or damaged, please contact USPS / DTDC first or your international post office, and if they are unable to assist you, we can try to figure something out! Upon request you will receive a tracking number to your email address.
If you cancel your order of physical items before it has been shipped, we can issue you a full refund. Please contact programs@parvathybaul.com for this.
We do not issue refunds on digital download material which you have already downloaded post-purchase.
We can give full refund of digital products which are not downloadable (e.g. online courses) if you request the refund within 2 weeks from the date of purchase. Please contact programs@parvathybaul.com for this and we will help you.
For in-person retreat and course attendance: the 50% advance payment is non-refundable. However, if for any reason you ned to cancel your attendance, the advance payment can be used towards a payment of a future in-person retreat within the span of one year (subject to new application & acceptance into the future retreat).
Please contact us at programs@parvathybaul.com if you have any questions or concerns.
Last updated June 10, 2025