Last updated August 4, 2022
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Shipping Policy
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We’ll ship our items for contemplation anywhere you can get a package but we are not responsible for your country’s customs policies or import taxes/VAT etc.
What is stocked in the US we can ship via USPS first class or priority mail but some countries are unavailable right now.
https://about.usps.com/newsroom/service-alerts/international/
From India we are shipping by DTDC.
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If your item is in stock, we'll ship it out within 3 weeks from ordering. We try not to take too many trips to the post office.
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If your order includes a preorder - your items will not ship until we have everything ready! This ensures you aren't paying for shipping twice. If you want to receive your items seperately, please place separate orders.
Your digital items may get to you sooner than physical items. Each product has that information included. Everyone placing an order will receive updates by email. We are not responsible for updating you if you unsubscribe but we promise we will never sell your information or bombard you with updates.
Once your order is shipped, the condition of your order is in the hands of the shipping service. We do not accept liability for lost, stolen, or damaged orders. If you have any questions or concerns about your order please contact us here!
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Return, Cancellations / Refund Policy
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All sales through the parvathybaul.com are final. We do not accept free returns or exchanges on physical items because of the small nature of our offerings.
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If your package was lost, stolen, or damaged, please contact USPS / DTDC first or your international post office, and if they are unable to assist you, we can try to figure something out! You will receive a tracking number to your email address when we send it off by post.
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If you cancel your order of physical items before it has been shipped, we can issue you a full refund. Please contact programs@parvathybaul.com for this.
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We do not issue refunds on digital download material which you have already downloaded post-purchase.
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We can give full refund of digital products which are not downloadable (e.g. online courses) if you request the refund within 3 weeks from the date of purchase. Please contact programs@parvathybaul.com for this and we'll help you.
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Please contact us if you have any questions or concerns.
Thank you for your understanding!